Terms of service

Terms of Service

Welcome to Kastel Home, operated by Apex Haven Limited, a company registered in Hong Kong ("we", "us"). By accessing our website and placing an order, you agree to the following terms.

Our Products

We sell home decor and lighting accessories, including the Nook Lantern battery-powered bookshelf lamp. Product images are representative; minor variations in color and finish may occur between production batches.

Safety

Our products contain small parts and button batteries and are decorative items, not toys. Keep them out of reach of young children and pets. Button batteries are hazardous if swallowed — seek immediate medical attention if ingestion is suspected.

Pricing & Payment

All prices are listed in US dollars. Payment is due in full at checkout. We reserve the right to correct pricing errors and to cancel and refund orders affected by them.

Order Acceptance

We reserve the right to refuse or cancel any order (with a full refund) for reasons including suspected fraud or pricing errors.

Returns & Refunds

Returns and refunds are handled according to our Refund Policy, including a 30-day money-back guarantee from the date of delivery.

Intellectual Property

All content on this website is the property of Apex Haven Limited or its licensors and may not be reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, our liability for any claim related to an order is limited to the amount you paid for that order.

Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region, without prejudice to any mandatory consumer protections that apply in your place of residence.

Changes to These Terms

We may update these terms from time to time. The version published on this site at the time of your order applies to that order.

Contact

Questions about these terms: support@kastelhome.com